I have never had a good experience taking my disabled parents to this office. I inherited their medical doctors when my father became disabled. He was the primary caregiver for my mother, who is disabled. We are actively looking to get away from this physician and his staff. The issue is, once you've declared a physician on the medicare policy my father enrolled them in, you can't make an appointment at a new location. You can't get new insurance because of the pre-existing conditions. My father is currently battling stage 4 cancer. So, you can imagine the stress taking care of your parents' multiple appointments, working full-time and raising school aged children can cause. This office has regularly added to that stress with wasteful appointments to "talk" to my parents.
Today I was told I was "rude" because I was not happy they called in the wrong prescription for my mother's life saving medicine. My parent's income is very fixed. First, I was told that either the individual who called it in may have made the mistake or the pharmacy made the mistake, but it is unrealistic for me to expect anyone to reimburse my parents for the mistake. There was no record of the office calling in the medicine." I received a call a few minutes later explaining they did call in the wrong prescription, then realized it was a mistake and called in the correct prescription but the pharmacy did not receive the correction in time. The correct medicine would be there for us to go and pick up. So we now get to spend another co-pay for the meds we should have received, because, "As the caregiver we should have been familiar with their medicine and it was our responsibility to know before we left with it. It doesn't matter who we sent to pick up the medicine."
He is a great doctor. Most of my family has been seeing him for 25 years. No complaints, great rapport with patients, and great care. I highly recommend him.
Worst staff ever. They are rude get attitudes and treat you like scum. They discriminate if you are anything but white and straight and act like you are a lesser person, they over charge to pay for vacations for the staff, they are never available when you need them and have even held prescriptions hostage from my husband when they are something he needs to survive. The only thing nice about the place is the Dr himself but even he is in prepared for anything outside of what he knows. I recommend saving your money and going to a Dr that's office that cares about it's patients more and wants to help.
I will give them this, We will check the medicine more closely prior to leaving the pharmacy. We will also actively pursue a new doctor.
I absolutely LOVE Dr. Stansfield! He's been my doc, my mom's & my brother's doc for almost 30 years, & both my children have been seeing him since they were born & I recently began taking my step children to him as well. He truly loves his profession, he has a wonderful bedside manner, takes his time and listens to his patients. His staff is always pleasant as well. I would recommend him to anyone.
That statement came because I explained to them our 20 year old picked it up because we were at the hospital with my in-laws and she wouldn't have known it was wrong. I was then told that "the doctor's staff shouldn't be spoken to rudely or yelled at...."
Dr Stansfield and his Staff are Excellent. My experience with this office has been nothing but the best. They are very kind and treat you like you are number one in all your medical needs.
If you're looking for a team with any bedside manner, it would be my opinion this is not the place. My experience has been: rude with a compassion level less than 0.
Stansfield David J Do is a US Doctor based in Hillsboro, Missouri. Stansfield David J Do is located at 10279 Business 21, Hillsboro, MO 63050, USA.
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